policy

Quality Service is our Priority!

Greetings!

Thank you for visiting K~FLEYE Designs.  It is our goal to provide excellent customer service.  Our Privacy Policy is here to inform you of how we collect information via this site.  Please continue to check this page as we will continue to update the information.
E-Mail/Postal Addresses
When a visitor provides their e-mail address or asked to be placed on our general mailing list we retain all contact information.  This information is kept secure and is not shared with third parties for marketing purposes.  Our sole purpose is to keep you informed about your orders, questions and or communicate with you about K~FLEYE events, promotions, press, new products, etc.  You may opt-out  of recieving such e-mail/mail from us at any time.  Our visitors may also update their records with us at any time.  Send all removal/update request to info@kfleye.com.  Please include 'Remove' or 'Update' in the subject line.  Also, in the body of the message please include all information to be removed or updated.
Shipping/Payment
We attempt to ship your order as soon as we receive them.  We do NOT ship to PO Boxes.  We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Next Day
USPS Standard shipping
USPS Priority Mail

Shipping cost may vary depending on the weight & method of the shipment choosen.
All payments must be approved prior to shipping.  Payment information is kept secure and is not shared with third parties for any reason other than for payments.
We accept Pay Pal, Visa, MasterCard, Discover and AMEX (American Express via pay pal only)
Sales Tax
Local sales tax, if applicable, will be added to your order.
Photography/Logo/Trademarks etc.
Some items may appear slightly larger or smaller than the actual size in order to represent the entire item.  Enhanced photos are also used to showcase & display details in each item.  If you have any questions concerning actual size of an item please contact info@kfleye.com.  Photographs, logos trademarks or any visual art work or media on this website may not be reproduced in any way without the expressed written consent of KELLEY MOSELEY for K~FLEYE LLC.  All violators will be prosecuted.
Disclosure
Although it is unlikely, if required by law, court order or in the good faith belief that disclosure is otherwise advisable, we will disclose your information.
All policies, coupons and or gift certificates are for this site (www.kfleye.com) only. Coupons, gift certificates and or special offers issued by K~Fleye LLC  may not be used where K~Fleye merchandise is sold unless otherwise stated.  All gift certificates have an expiration date.
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Returns
 We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do our best to correct it.
Unworn & non-damaged items are accepted for merchandise credit or exchange only if the item is returned in saleable condition,  returned within 7 days & accompanied  by the original sales receipt.  Postage is non-refundable.  A refund will be issused in form of merchandise credit or equal value exchange.  All sales are final.    Refund, credit or exchange will not be given on sale items or earrings.
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Special orders

All special orders are final and non-returnable once designs are approved by client. Additions and or changes are subject to additional charges without notice.

This includes special occassion, custom & bridal orders, etc.

Repairs

We will not repair  items not originaly created by K~FLEYE. Additional cost may incure for unclaimed items. Repair charges may change without notice. Repairs make take from 2 to 6+ weeks depending on the repair. Repairs must be paid in full at the time of delivery. A non-refundable deposit may be required on most repairs. Shipping/delivery charges may apply.

Repairs on items created by K~FLEYE will be repaired free of charge if item is defective. Repairs due to normal daily wear or lost items are subject to replacement fees. K~FLEYE is not responsible for lost or damaged items due to misuse. Please always wear your earring backs and ensure closures are completely fastened.

www.kfleye.com

Copyright 2004-2009 klogobigfront.jpgTM. K~FLEYE by KELLEY MOSELEY. All rights reserved.
photo: Claude-Aline Nazaire